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Please send us the document (or documents) you would like us to edit as an email attachment. We use Microsoft Word 2007, and hence are able to edit files in either the Office Open XML format (e.g., with the ".docx" extension) or the Word 97/2000/2003 format (with the ".doc" extension). We also edit documents written in LaTeX source code, and can compile them to produce the formatted output files (we use TeXnicCenter and MiKTeK). If you send us a LaTeX document we will edit it within Microsoft Word, since this will allow you to clearly see both the (tracked) changes we make and our endnote comments. Once you have checked the edited document, you will be able to globally remove our endnote comments, save the tracked changes, and then save the document as a text file for subsequent recompilation using a LaTeX compiler. We are also happy to receive any supplementary files that may help us to edit your document, such as figures (in standard formats, such as PowerPoint, Excel, PDF, TIFF, GIF, and JPEG).

In the email message that accompanies your document, please provide the following information (the first two items are not necessary if you have used our service before, unless the details have changed since you last sent us a document for editing):

  1. Your full postal address at your employing institution, and your contact telephone and fax numbers (a mobile/cell phone number would also be especially helpful, since we could then send you a text/SMS message if there are ever major problems with the email system).

  2. Two contact email addresses that are hosted at independent email domains (e.g., "joe.bloggs@university.ac.uk" and "joe.bloggs@gmail.com"), in case there are any problems with the email system at either domain when we reply to your message (or when we are ready to send you the edited document).

  3. The date on which you would like to receive your edited document, after you have consulted our cost and turnaround webpage.

  4. Whether you would like your document to be edited according to British or American English.

  5. The payment method you intend using: credit card (Visa, MasterCard, American Express, or JCB), bank draft, or bank transfer (note that all charges are in New Zealand dollars, and that extra fees are payable for bank draft and bank transfer payments that are not in New Zealand dollars).

We will send you a quotation that includes confirmation of the guaranteed cost and turnaround, and you will be asked to confirm acceptance of the cost and turnaround. If you do not reply by the stated deadline, we will assume that you have decided not to use our service. Note that our current response time for replying to email messages is usually stated on our cost and turnaround webpage; this page also describes our ability to offer a very rapid turnaround (of only a few hours).